Identified - We continue to investigate delays in synchronization timing. Microsoft has identified a network related issue, and we are making the necessary adjustments to address it. Please note that this is a performance impact only, changes are still being processed successfully. Thank you for your patience as we work to restore normal synchronization performance.
Nov 17, 2025 - 14:15 EST
Nov 17, 2025 - 14:15 EST
Update - Technical staff continue to investigate the slowness affecting identity data synchronization. Sync updates are occurring, but at a reduced speed. This is a performance impact only, changes are still being processed successfully.
Nov 11, 2025 - 08:24 EST
Nov 11, 2025 - 08:24 EST
Investigating - We are currently experiencing delays in Microsoft Identity Manager (MIM) synchronization processes, which may result in degraded performance across identity provisioning and updates. Technical staff are investigating the issue.
Oct 20, 2025 - 11:27 EDT
Oct 20, 2025 - 11:27 EDT
Update - Microsoft Support is still investigating the issue.
Nov 17, 2025 - 12:44 EST
Nov 17, 2025 - 12:44 EST
Investigating - Symptom:
In OWA and the new Outlook, the “Teams meeting” switch is missing when creating meetings on calendars tied to the shared mailbox accounts. No relevant changes were made on our side.
Current status:
We are working with Microsoft Premier Support and actively searching for workarounds.
Some users are reporting that the Outlook Classic Desktop app on Windows is not affected.
Nov 05, 2025 - 16:58 EST
In OWA and the new Outlook, the “Teams meeting” switch is missing when creating meetings on calendars tied to the shared mailbox accounts. No relevant changes were made on our side.
Current status:
We are working with Microsoft Premier Support and actively searching for workarounds.
Some users are reporting that the Outlook Classic Desktop app on Windows is not affected.
Nov 05, 2025 - 16:58 EST
Monitoring - Users outside Canada will experience connectivity issues at this time. Please use Admin2 instead, it will be a pulldown option in your Cisco client. Contact your local helpdesk if you require assistance.
Sep 26, 2025 - 18:17 EDT
Sep 26, 2025 - 18:17 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 26, 2025 - 10:28 EDT
Sep 26, 2025 - 10:28 EDT
Investigating - We are currently investigating and issue with AdminVPN. Users outside of Canada may experience connectivity issues at this time. Users are advised to select the admin2 option in their Cisco client if possible.
Sep 26, 2025 - 10:11 EDT
Sep 26, 2025 - 10:11 EDT
About This Site
The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. You may contact the Joint Operations Group (JOG) using the e-mail link above or by calling 416-978-4621. The JOG is staffed Monday to Friday, 7am-3:15pm.
Please scroll down to see details of upcoming scheduled maintenance as well as historical information on previous incidents.
We recommend that you sign up to receive push notifications of service outages. Click on the "Subscribe to Updates" button at the top of this page and select the method(s) by which you want to receive system status updates. For e-mail notifications, we recommend using a non-UofT email address so that you will still receive notifications in the event there is an outage that prevents access to university email services.
If you don't see your issue posted here, please let us know!
Academic ToolBox
Operational
Ouriginal
Operational
Quercus
?
Operational
Remark Office
Operational
Other
Operational
AMS
?
Operational
AMS SAP GUI
Operational
FIS
?
Operational
HRIS
?
Operational
Payroll Services
Operational
RPT
Operational
Other
Operational
Administrative Web Services
Operational
Academic Administrative Appointments (AAA)
Operational
Applicant Tracking System (Taleo)
Operational
Capital Project
Operational
Degree Explorer Admin
Operational
Employees@UofT
Operational
ESS
?
Operational
EvoSuite Apps
?
Operational
Expense Reimbursement (ERDD)
Operational
Invoice Workflow Solution (IWS)
Operational
My Research (MR)
?
Operational
MROL
?
Operational
MSS
?
Operational
Performance Assessment (Halogen)
Operational
SuccessFactors: Learning Management System
Operational
Tableau Server
Operational
uSOURCE
Operational
uTIME (Kronos)
Operational
Other
Operational
Campus
Operational
UTM
Operational
UTSC
Operational
UTSG
Operational
Client Support Services
Operational
AlertUs Crisis Communication
Operational
Curriculum Assistant
Operational
DHCP
?
Operational
High Availability Storage
?
Operational
iFile
?
Operational
Microsoft Campus Agreement
Operational
MS Teams
Operational
Mirror Service
Operational
SCCM
?
Operational
ServiceNow
?
Operational
SharePoint
?
Operational
Simple Storage
?
Operational
TeamMate Audit Documentation
Operational
UTORcsi AD
Operational
UTORcsiVPN
Operational
UTSend
?
Operational
WebHelpDesk
?
Operational
Other
Operational
Data Centres
Operational
DCA
?
Operational
DCB
?
Operational
HSB
?
Operational
Other
Operational
Electrical Shutdowns
Operational
Electrical Scheduled Maintenance
Operational
Other
Operational
Enterprise Networks
Operational
Campus Backbone Network
?
Operational
Campus Wireless Network
Operational
Departmental Networks
Operational
DNS
?
Operational
UTM WAN Link
Operational
UTSC WAN Link
Operational
Other
Operational
Email Systems
Degraded Performance
Listserv
?
Operational
Office 365
Degraded Performance
UTMail+
Operational
Other
Operational
ITS Private Cloud Infrastructure
?
Operational
UTORbackup/UTORrecover
?
Operational
Virtual Server Service
?
Operational
Identity Management Systems
Degraded Performance
Active Directory
Operational
eToken
Operational
Kerberos
Operational
LDAP
Operational
MIM
?
Degraded Performance
Password Change / Reset / Secret Activation Key (SAK)
Operational
PubCookie
Operational
Self-Service Password Reset
Operational
Shibboleth
?
Operational
UTORable
Operational
UTORauth-NET
Operational
UTORGrouper
Operational
UTORID
Operational
UTORMFA
Operational
WebLogin
Operational
Other
Operational
Information Security
Operational
Authentication Services
Operational
Azure Cloud Services
Operational
Azure EDGE Firewalls
Operational
Firewall Services
Operational
Network Policy Management
Operational
Other
Operational
Research & Library Systems
Operational
JupyterHub
?
Operational
Library
Operational
MS Forms
?
Operational
R/RStudio
?
Operational
REDCap
?
Operational
Other
Operational
Student Web Services
Operational
ACORN
Operational
Accommodated Testing Services (Student & Admin)
Operational
calendar.utoronto.ca
Operational
Career Learning Network
Operational
Co-Curricular Record
Operational
Course Evaluations
Operational
Course Information System
Operational
Degree Confirmation
Operational
Degree Explorer
Operational
eMarks
Operational
Financial Planner
Operational
join.utoronto.ca
Operational
Online Administrative Student Info System (OASIS)
Operational
Ontario Universities' Application Centre (OUAC)
Operational
ROSI
Operational
Safety Abroad Student Registry
Operational
Timetable Builder
Operational
Transfer Explorer
Operational
VBR - Varsity Blues Registration
?
Operational
Other
Operational
Student Advising Service
Operational
ROSI Express
Operational
Telecommunications
Operational
Bell Centrex
Operational
Bell Mobility
Operational
Broadsoft Web Portal
Operational
Emergency Call Display Dashboard
Operational
GoCo/BroadConnect VoIP – WebEx
Operational
GoCo/BroadConnect VoIP – Polycom Devices
?
Operational
GoCo/BroadConnect VoIP – Voicemail
Operational
GoCo/BroadConnect VoIP – Call Centre (Broadsoft)
Operational
GoCo/BroadConnect VoIP – Call Centre (Unity)
Operational
GoCo/BroadConnect VoIP – OSS/BSS Management Portal
Operational
Microsoft Teams Phone
Operational
Rogers Business Billing & Reporting Portal
?
Operational
Rogers Direct e-Ordering Portal
?
Operational
Rogers Mobile
Operational
U of T Online Directory
Operational
Other
Operational
Video-Mediated Communications
Operational
MS Stream
Operational
MyMedia
Operational
OCCS
Operational
TechSmith Snagit
?
Operational
Zoom
Operational
Other
Operational
VPN Services
Operational
Admin Systems VPN
Operational
UTORvpn - OpenVPN
Operational
UTORvpn - AnyConnect
Operational
RDP
Operational
Other
Operational
Web Services
Operational
Career Learning Network
Operational
CMS
?
Operational
Enterprise Search
Operational
LAMP Hosting Service
Operational
UofT Home Page
Operational
UTSC Home Page
Operational
UTM Home Page
Operational
Other
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
UTSC Link network maintenance Nov 22, 2025 00:00-06:00 EST
Please be advised that our provider - Beanfield, will be performing scheduled network maintenance on the UTSC link on Saturday November 22nd 2025 from 12:01am to 6:00am.
There is no outage anticipated as traffic will be re-routed over redundant links.
Posted on Oct 31, 2025 - 09:36 EDT
There is no outage anticipated as traffic will be re-routed over redundant links.
Posted on Oct 31, 2025 - 09:36 EDT
Scheduled Maintenance for iClicker Cloud and Student Apps Nov 22, 2025 01:30-04:30 EST
iClicker will be performing scheduled system maintenance on Saturday, November 22, 2025 from 1:30 AM to 4:30 AM EST. All iClicker services, including the iClicker Cloud and iClicker student apps, will be unavailable while the maintenance work is being performed.
Posted on Nov 14, 2025 - 10:48 EST
Posted on Nov 14, 2025 - 10:48 EST
Planned Maintenance – Campus Wireless Network Nov 24, 2025 05:00-11:00 EST
Software updates on wireless controllers has been scheduled for Monday November 24th, 5:00am to 11:00am. The upgrade will be seamless for the wireless clients. However, the wired clients connected to a wireless access point will be disconnected for 5 to 10 minutes when the access point is updating.
The following wired clients will be affected:
- Chestnut Residence
- Cumberland House
- Knox College
- New College Residences
- University College (classroom podiums)
Posted on Nov 14, 2025 - 11:04 EST
The following wired clients will be affected:
- Chestnut Residence
- Cumberland House
- Knox College
- New College Residences
- University College (classroom podiums)
Posted on Nov 14, 2025 - 11:04 EST
Planned Maintenance – Carrier-Grade NAT (UTM) Nov 25, 2025 07:00-08:00 EST
Carrier-Grade NAT maintenance for the UTM wireless pool is scheduled on Tuesday, November 25th, between 07:00am – 08:00am.
There is no outage anticipated, as the traffic will be automatically re-routed to their peer nodes.
Posted on Nov 12, 2025 - 11:09 EST
There is no outage anticipated, as the traffic will be automatically re-routed to their peer nodes.
Posted on Nov 12, 2025 - 11:09 EST
Planned Maintenance - Woodsworth Network Nov 25, 2025 07:30-08:30 EST
Network maintenance is scheduled for November 20 & 25, 2025, respectively, between 7:30AM and 8:30AM maintenance window, affecting the networks in the following list of buildings.
Each affected network will experience a 2 to 5-min downtime during the maintenance activity.
Cutover of network fibre path segments between the Woodsworth College and the Woodsworth College Residence buildings from the old fibre cable to the newly installed fibre cable.
Phase 1: Schedule: November 20, 2025 ; 7:30 AM to 8:30 AM
Building and networks affected
- Woodsworth College Residence building #130
Phase 2: Schedule: November 25, 2025; 7:30 AM to 8:30 AM
Buildings and networks affected
- 315 Bloor St. W. Global Affairs building #089
- Woodsworth College Residence building #130
- 162 St. George St. building #106
Posted on Nov 19, 2025 - 09:39 EST
Each affected network will experience a 2 to 5-min downtime during the maintenance activity.
Cutover of network fibre path segments between the Woodsworth College and the Woodsworth College Residence buildings from the old fibre cable to the newly installed fibre cable.
Phase 1: Schedule: November 20, 2025 ; 7:30 AM to 8:30 AM
Building and networks affected
- Woodsworth College Residence building #130
Phase 2: Schedule: November 25, 2025; 7:30 AM to 8:30 AM
Buildings and networks affected
- 315 Bloor St. W. Global Affairs building #089
- Woodsworth College Residence building #130
- 162 St. George St. building #106
Posted on Nov 19, 2025 - 09:39 EST
Planned Maintenance – Carrier-Grade NAT (UTSC) Nov 27, 2025 21:00-22:00 EST
The edge Carrier-Grade NAT maintenance for the UTSC wireless pool is scheduled for Thursday, November 27th, between 9:00pm – 10:00pm.
There is no outage anticipated, as the traffic will be automatically re-routed to their peer nodes.
Posted on Nov 21, 2025 - 09:18 EST
There is no outage anticipated, as the traffic will be automatically re-routed to their peer nodes.
Posted on Nov 21, 2025 - 09:18 EST
ROSI Database Quarterly Maintenance – Nov 28, 2025 – 17:00h-21:00h Nov 28, 2025 17:00-21:00 EST
Please note that we will need to take ROSI and most associated student information systems offline on Friday, November 28 from 5 to 9 p.m. to perform quarterly maintenance on the database. We will return the systems to service sooner if the work is completed earlier than 9 p.m.
The ROSI-REPLICA on the Managed Instance (MI) will remain accessible during the maintenance. Data syncing with the ROSI transactional database will restart 10 - 20 minutes after the end of the maintenance period and applications have been restarted.
The following systems will be affected:
- Accommodated Testing Services (Student and Admin)
- ACORN
- Course Information System
- Degree Explorer (Student and Admin)
- EASI Institutional File Transfer
- eMarks
- Online Administrative Student Information System (OASIS) - including Absence Declaration, and the Timetable Builder and Transfer Equivalencies database administrative screens
- ROSI
- ROSI Express
- ROSI Files
- Safety Abroad Student Registry
- Varsity Blues Registration System
- Web services/APIs
Timetable Builder (Student) will remain available.
Posted on Nov 03, 2025 - 10:42 EST
The ROSI-REPLICA on the Managed Instance (MI) will remain accessible during the maintenance. Data syncing with the ROSI transactional database will restart 10 - 20 minutes after the end of the maintenance period and applications have been restarted.
The following systems will be affected:
- Accommodated Testing Services (Student and Admin)
- ACORN
- Course Information System
- Degree Explorer (Student and Admin)
- EASI Institutional File Transfer
- eMarks
- Online Administrative Student Information System (OASIS) - including Absence Declaration, and the Timetable Builder and Transfer Equivalencies database administrative screens
- ROSI
- ROSI Express
- ROSI Files
- Safety Abroad Student Registry
- Varsity Blues Registration System
- Web services/APIs
Timetable Builder (Student) will remain available.
Posted on Nov 03, 2025 - 10:42 EST
Planned AMS System Maintenance – Dec 6, 2025 – 05:00h-12:00h Dec 6, 2025 05:00-12:00 EST
Please note that the systems below will be unavailable on Saturday, December 6 from 5 a.m. to 12 p.m. due to system maintenance:
• Academic Administrative Appointments (AAA)
• AMS SAP GUI
• Capital Projects Portal
• Employee Self-Service (ESS)/Manager Self-Service (MSS)
• EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify)
• Expense Reimbursement Direct Deposit (ERDD)/Concur, Travel & Expense Reimbursement
• Fiori Launchpad Reporting
• Invoice Workflow
• My Customer Account
• My Research (MR/Portal)
• SAP Asset Manager Mobile (sync will not work)
• uSOURCE
Posted on Nov 20, 2025 - 10:39 EST
• Academic Administrative Appointments (AAA)
• AMS SAP GUI
• Capital Projects Portal
• Employee Self-Service (ESS)/Manager Self-Service (MSS)
• EvoSuite Applications (EvoOrder, EvoPlan, EvoNotify)
• Expense Reimbursement Direct Deposit (ERDD)/Concur, Travel & Expense Reimbursement
• Fiori Launchpad Reporting
• Invoice Workflow
• My Customer Account
• My Research (MR/Portal)
• SAP Asset Manager Mobile (sync will not work)
• uSOURCE
Posted on Nov 20, 2025 - 10:39 EST