ITS System Status

All Systems Operational

About This Site

The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. You may contact the Joint Operations Group (JOG) using the e-mail link above or by calling 416-978-4621. The JOG is staffed Monday to Friday, 7am-3:15pm.

Please scroll down to see details of upcoming scheduled maintenance as well as historical information on previous incidents.

We recommend that you sign up to receive push notifications of service outages. Click on the "Subscribe to Updates" button at the top of this page and select the method(s) by which you want to receive system status updates. For e-mail notifications, we recommend using a non-UofT email address so that you will still receive notifications in the event there is an outage that prevents access to university email services.

If you don't see your issue posted here, please let us know!

Academic ToolBox Operational
Ouriginal Operational
Quercus ? Operational
Remark Office Operational
Other Operational
AMS ? Operational
AMS SAP GUI Operational
FIS ? Operational
HRIS ? Operational
Payroll Services Operational
RPT Operational
Other Operational
Administrative Web Services Operational
Academic Administrative Appointments (AAA) Operational
Applicant Tracking System (Taleo) Operational
Capital Project Operational
Degree Explorer Admin Operational
Employees@UofT Operational
ESS ? Operational
EvoSuite Apps ? Operational
Expense Reimbursement (ERDD) Operational
Invoice Workflow Solution (IWS) Operational
My Research (MR) ? Operational
MROL ? Operational
MSS ? Operational
Performance Assessment (Halogen) Operational
SuccessFactors: Learning Management System Operational
Tableau Server Operational
uSOURCE Operational
uTIME (Kronos) Operational
Other Operational
Campus Operational
UTM Operational
UTSC Operational
UTSG Operational
Client Support Services Operational
AlertUs Crisis Communication Operational
Curriculum Assistant Operational
DHCP ? Operational
High Availability Storage ? Operational
iFile ? Operational
Microsoft Campus Agreement Operational
MS Teams Operational
Mirror Service Operational
SCCM ? Operational
ServiceNow ? Operational
SharePoint ? Operational
Simple Storage ? Operational
TeamMate Audit Documentation Operational
UTORcsi AD Operational
UTORcsiVPN Operational
UTSend ? Operational
WebHelpDesk ? Operational
Other Operational
Data Centres Operational
DCA ? Operational
DCB ? Operational
HSB ? Operational
Other Operational
Electrical Shutdowns Operational
Electrical Scheduled Maintenance Operational
Other Operational
Enterprise Networks Operational
Campus Backbone Network ? Operational
Campus Wireless Network Operational
Departmental Networks Operational
DNS ? Operational
UTM WAN Link Operational
UTSC WAN Link Operational
Other Operational
Email Systems Operational
Listserv ? Operational
Office 365 Operational
UTMail+ Operational
Other Operational
ITS Private Cloud Infrastructure ? Operational
UTORbackup/UTORrecover ? Operational
Virtual Server Service ? Operational
Identity Management Systems Operational
Active Directory Operational
eToken Operational
Kerberos Operational
LDAP Operational
MIM ? Operational
Password Change / Reset / Secret Activation Key (SAK) Operational
PubCookie Operational
Self-Service Password Reset Operational
Shibboleth ? Operational
UTORable Operational
UTORauth-NET Operational
UTORGrouper Operational
UTORID Operational
UTORMFA Operational
WebLogin Operational
Other Operational
Information Security Operational
Authentication Services Operational
Azure Cloud Services Operational
Azure EDGE Firewalls Operational
Firewall Services Operational
Network Policy Management Operational
Other Operational
Research & Library Systems Operational
JupyterHub ? Operational
Library Operational
MS Forms ? Operational
R/RStudio ? Operational
REDCap ? Operational
Other Operational
Student Web Services Operational
ACORN Operational
Accommodated Testing Services (Student & Admin) Operational
calendar.utoronto.ca Operational
Career Learning Network Operational
Co-Curricular Record Operational
Course Evaluations Operational
Course Information System Operational
Degree Confirmation Operational
Degree Explorer Operational
eMarks Operational
Financial Planner Operational
join.utoronto.ca Operational
Online Administrative Student Info System (OASIS) Operational
Ontario Universities' Application Centre (OUAC) Operational
ROSI Operational
Safety Abroad Student Registry Operational
Timetable Builder Operational
Transfer Explorer Operational
VBR - Varsity Blues Registration ? Operational
Other Operational
Student Advising Service Operational
ROSI Express Operational
Telecommunications Operational
Bell Centrex Operational
Bell Mobility Operational
Broadsoft Web Portal Operational
Emergency Call Display Dashboard Operational
GoCo/BroadConnect VoIP – WebEx Operational
GoCo/BroadConnect VoIP – Polycom Devices ? Operational
GoCo/BroadConnect VoIP – Voicemail Operational
GoCo/BroadConnect VoIP – Call Centre (Broadsoft) Operational
GoCo/BroadConnect VoIP – Call Centre (Unity) Operational
GoCo/BroadConnect VoIP – OSS/BSS Management Portal Operational
Microsoft Teams Phone Operational
Rogers Business Billing & Reporting Portal ? Operational
Rogers Direct e-Ordering Portal ? Operational
Rogers Mobile Operational
U of T Online Directory Operational
Other Operational
Video-Mediated Communications Operational
MS Stream Operational
MyMedia Operational
OCCS Operational
TechSmith Snagit ? Operational
Zoom Operational
Other Operational
VPN Services Operational
Admin Systems VPN Operational
UTORvpn - OpenVPN Operational
UTORvpn - AnyConnect Operational
RDP Operational
Other Operational
Web Services Operational
Career Learning Network Operational
CMS ? Operational
Enterprise Search Operational
LAMP Hosting Service Operational
UofT Home Page Operational
UTSC Home Page Operational
UTM Home Page Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

BCIT Aggregation Router scheduled maintenance Jul 18, 2025 07:00-08:00 EDT

Please be advised that there will be router maintenance on Friday July 18th , between 07:00 am – 08:00 am on the BCIT aggregation layer router.

This is no outage anticipated as the traffic will automatically re-route to the peer nodes.
Posted on Jul 04, 2025 - 14:06 EDT

LAW Aggregation router scheduled maintenance. Jul 21, 2025 07:00-07:30 EDT

Please be advised that there will be router maintenance on Monday July 21st , between 07:00 am – 07:30 am on the LAW aggregation layer router.
There is no outage anticipated as the traffic will automatically re-route to the peer nodes.
Posted on Jul 08, 2025 - 08:48 EDT

SID Aggregation router scheduled maintenance Jul 28, 2025 07:00-07:30 EDT

Please be advised that there will be router maintenance on Monday July 28th , between 07:00 am – 07:30 am on the SID aggregation layer router.

There is no outage anticipated as the traffic will automatically re-route to the peer nodes.
Posted on Jul 08, 2025 - 08:52 EDT
Jul 15, 2025

No incidents reported today.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025
DCB Virtual Firewall maintenance
Completed - The scheduled maintenance has been completed.
Jul 11, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 07:30 EDT
Scheduled - On July 11th 2025 between 07:30am - 08:30am, we will be performing maintenance on the DCB Virtual Firewalls listed below. During this maintenance window, there may be one or more short outages to the networks serviced by the following Firewalls.

- noc-backup
- obm-nat
- oise
- osm-ace
- rehab-dcb
- rotman-dcb
- security
- sgs-servers
Jul 4, 08:50 EDT
Sandford Fleming Distribution Router scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jul 11, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 07:00 EDT
Scheduled - Please be advised that there will be router maintenance on Friday July 11th , between 07:00am – 07:30am on the Sandford Fleming distribution router #2.

This maintenance will affect network connectivity for the following networks:
- APSC Digital Display Network
- Civil Engineering ( In Mining Bulding )
- Civil Engineering ethernet
- Classrooms Wallberg
- Convocation Hall Ethernet
- Data Management Group of the Department of Civil Engineering
- Department of Civil Engineering
- Engineering AD Test
- Engineering DMZ
- Engineering DS Private Network
- Engineering GB printer
- Engineering GB Server Network
- Engineering Science, Undergraduate Aerospace and other small groups
- Engineering Society
- Engineering Virtual Server Network
- Engineering Workstations Network
- Faculty of Engineering
- Faculty of Engineering IT Network
- FASE KACE deployment
- FIT Security Operations Center
- FIT Security Scanners Network
- Graduate Studies ethernet, School of
- ITS Centre, Dept. of Civil Engineering
- ITS Management Network - Landmark Parking
- ITS Management Network - SGS- GB
- Parking Meters Network - Landmark
- SF Eclass Ethernet
- VoIP network for 65 St. George St.
- VoIP Network for Faculty of Applied Science and Engineering
- Wireless at School of Graduate Studies
Jul 4, 10:16 EDT
Jul 10, 2025
AMS SAP GUI Maintenance - from July 9 at 17:00h to July 10 at 05:00h
Completed - The scheduled maintenance has been completed.
Jul 10, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 17:00 EDT
Scheduled - The Administrative Management System (AMS) will not be available for SAP GUI users from Wednesday, July 9, 2025 at 5 p.m. to Thursday, July 10 at 5 a.m. This outage will allow for the preparation for the across-the-board (ATB) increase for USW staff.

All other AMS web-based systems, including Administrative Academic Appointments (AAA), Expense Reimbursement Direct Deposit (ERDD), My Research, Capital Project Portal, Invoice Workflow, Employee Self-Service (ESS), Manager Self-Service (MSS), EvoSuite Applications, SAP Asset Manager Mobile, and Fiori Launchpad Reporting will remain available during this time.
Jun 26, 11:33 EDT
Jul 9, 2025
Jackman Humanities and Admissions Buildings: scheduled network maintenance
Completed - The scheduled maintenance has been completed.
Jul 9, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 17:01 EDT
Scheduled - There will be scheduled network maintenance at the following locations on July 9th, 2025 from 5:00pm to 6:00pm:
- Jackman Humanities Building (170 St. George) and
- Admissions Building (172 St. George)

There will be no wired and wireless network services for both buildings during the maintenance window.
Jun 27, 11:24 EDT
Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025
Simcoe Hall IT network scheduled maintenance July 5-6
Completed - The scheduled maintenance has been completed.
Jul 6, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 07:00 EDT
Scheduled - Dates : July 05th and 06th.
Start time: July 05th 07:00 AM.
End time: July 06th 07:00 PM.

During this maintenance, the whole IT network of Simcoe Hall including wired, wireless and AV network will be down for two days with no access to any network including remote access.
- Convocation hall departmental and wireless network will be affected for few minutes on July 05th between 08:00 and 09:00 AM.
- F&S network at Simcoe Hall, Convocation Hall, Knox College & Prichard Alumni House will be affected for few minutes on July 05th.

Details of activities planned:
Simcoe Hall router software upgrade.
All IT network switches for departmental network and wireless network at four LAN rooms of Simcoe Hall will be replaced with new Aruba 6200 CX series switches.
All UPS at four network closets will be replaced with new APC UPS.
Removing old multimode fiber panels from IT racks.

Affected networks:
Simcoe hall departmental network.
Convocation hall departmental network (Downtime will be only for few minutes between 08:00 and 09:00 AM on July 05th).
U of T Wireless network at Simcoe Hall.
U of T Wireless network at Convocation Hall. (Downtime will be only for few minutes between 08:00 and 09:00 AM on July 05th).
AV network at Simcoe Hall.
F&S network at Simcoe Hall, Convocation Hall, Knox College & Prichard Alumni House (Downtime will be only for few minutes on July 05th).

Note: We are trying to complete this planned maintenance on Saturday itself, if completed, there will not be any maintenance activity on Sunday July 06th.
Jul 3, 20:32 EDT
Jul 5, 2025
Jul 4, 2025
DCB Virtual Firewall maintenance
Completed - The scheduled maintenance has been completed.
Jul 4, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 07:30 EDT
Scheduled - We will be performing maintenance on the DCB Virtual Firewalls listed below on July 4th, 2025 between 07:30 and 08:30am :
- kpe-dcb
- law-dcb
- med-dcb
- medicine3
- mittere
- mrf
- munk
- new-college

During this maintenance window, there may be one or more short outages to the networks serviced by the Firewalls.
Jun 27, 11:40 EDT
Jul 3, 2025

No incidents reported.

Jul 2, 2025
OISE scheduled network maintenance
Completed - The scheduled maintenance has been completed.
Jul 2, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 09:00 EDT
Scheduled - There will be scheduled network maintenance at OISE on 2nd July, 2025 between 9:00am to 5:00pm.

During this maintenance window, users on the 8th & 10th floors will lose network connectivity up to 2 hours during this maintenance window.
Jun 27, 12:07 EDT
Jul 1, 2025

No incidents reported.

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