Identified - The Education Commons at OISE has notified us that the PePPeR Collaborative Workspace has to be taken offline for unexpected maintenance. This outage will affect users across the University, including those who access PePPeR via the Academic Toolbox (Quercus) or directly. They apologize for the outage, which may last a few days as the effect repairs. We will provide updates as they become available. Thank you for your patience.
Nov 14, 2024 - 11:28 EST
Nov 14, 2024 - 11:28 EST
About This Site
The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. You may contact the Joint Operations Group (JOG) using the e-mail link above or by calling 416-978-4621. The JOG is staffed Monday to Friday, 7am-3:15pm.
Please scroll down to see details of upcoming scheduled maintenance as well as historical information on previous incidents.
We recommend that you sign up to receive push notifications of service outages. Click on the "Subscribe to Updates" button at the top of this page and select the method(s) by which you want to receive system status updates. For e-mail notifications, we recommend using a non-UofT email address so that you will still receive notifications in the event there is an outage that prevents access to university email services.
If you don't see your issue posted here, please let us know!
Academic ToolBox
Under Maintenance
Ouriginal
Operational
Quercus
?
Operational
Remark Office
Operational
Other
Under Maintenance
AMS
?
Operational
AMS SAP GUI
Operational
FIS
?
Operational
HRIS
?
Operational
Payroll Services
Operational
RPT
Operational
Other
Operational
Administrative Web Services
Operational
Academic Administrative Appointments (AAA)
Operational
Applicant Tracking System (Taleo)
Operational
Atlassian
Operational
BBSAP
Operational
Capital Project
Operational
Confluence
Operational
Degree Explorer Admin
Operational
Employees@UofT
Operational
ESS
?
Operational
EvoSuite Apps
?
Operational
Expense Reimbursement (ERDD)
Operational
Invoice Workflow Solution (IWS)
Operational
JIRA
?
Operational
My Research (MR)
?
Operational
MROL
?
Operational
MSS
?
Operational
Performance Assessment (Halogen)
Operational
ROSI Express
Operational
SuccessFactors: Learning Management System
Operational
Tableau Server
Operational
uSOURCE
Operational
uTIME (Kronos)
Operational
Other
Operational
Campus
Operational
UTM
Operational
UTSC
Operational
UTSG
Operational
Client Support Services
Operational
AlertUs Crisis Communication
Operational
Curriculum Assistant
Operational
DHCP
?
Operational
High Availability Storage
?
Operational
iFile
?
Operational
Microsoft Campus Agreement
Operational
MS Teams
Operational
Mirror Service
Operational
SCCM
?
Operational
ServiceNow
?
Operational
SharePoint
?
Operational
Simple Storage
?
Operational
TeamMate Audit Documentation
Operational
UTORcsi AD
Operational
UTORcsiVPN
Operational
UTSend
?
Operational
WebHelpDesk
?
Operational
Other
Operational
Data Centres
Operational
DCA
?
Operational
DCB
?
Operational
HSB
?
Operational
Other
Operational
Electrical Shutdowns
Operational
Electrical Scheduled Maintenance
Operational
Other
Operational
Enterprise Networks
Operational
Campus Backbone Network
?
Operational
Campus Wireless Network
Operational
Departmental Networks
Operational
DNS
?
Operational
UTM WAN Link
Operational
UTSC WAN Link
Operational
Other
Operational
Email Systems
Operational
Listserv
?
Operational
Office 365
Operational
UTMail+
Operational
Other
Operational
ITS Private Cloud Infrastructure
?
Operational
UTORbackup/UTORrecover
?
Operational
Virtual Server Service
?
Operational
Identity Management Systems
Operational
Active Directory
Operational
eToken
Operational
Kerberos
Operational
LDAP
Operational
Password Change / Reset / Secret Activation Key (SAK)
Operational
PubCookie
Operational
Self-Service Password Reset
Operational
Shibboleth
?
Operational
UTORable
Operational
UTORauth-NET
Operational
UTORGrouper
Operational
UTORID
Operational
UTORMFA
Operational
WebLogin
Operational
Other
Operational
Information Security
Operational
Authentication Services
Operational
Azure Cloud Services
Operational
Azure EDGE Firewalls
Operational
Firewall Services
Operational
Network Policy Management
Operational
Other
Operational
Research & Library Systems
Operational
JupyterHub
?
Operational
Library
Operational
MS Forms
?
Operational
R/RStudio
?
Operational
REDCap
?
Operational
Other
Operational
Student Web Services
Operational
ACORN
Operational
Accommodated Testing Services (Student & Admin)
Operational
calendar.utoronto.ca
Operational
Career Learning Network
Operational
Co-Curricular Record
Operational
Course Evaluations
Operational
Course Information System
Operational
Credit Card Payment
Operational
Degree Confirmation
Operational
Degree Explorer
Operational
Elections
Operational
eMarks
?
Operational
Exam Invigilation
Operational
Financial Planner
Operational
join.utoronto.ca
Operational
Online Administrative Student Info System (OASIS)
Operational
Ontario Universities' Application Centre (OUAC)
Operational
ROSI
Operational
Safety Abroad Student Registry
Operational
Timetable Builder
Operational
Transfer Explorer
Operational
UCheck
Operational
VBR - Varsity Blues Registration
?
Operational
Other
Operational
Telecommunications
Operational
Bell Centrex
Operational
Bell Mobility
Operational
Broadsoft Web Portal
Operational
Emergency Call Display Dashboard
Operational
GoCo/BroadConnect VoIP – WebEx
Operational
GoCo/BroadConnect VoIP – Polycom Devices
?
Operational
GoCo/BroadConnect VoIP – Voicemail
Operational
GoCo/BroadConnect VoIP – Call Centre (Broadsoft)
Operational
GoCo/BroadConnect VoIP – Call Centre (Unity)
Operational
GoCo/BroadConnect VoIP – OSS/BSS Management Portal
Operational
Microsoft Teams Phone
Operational
Rogers Business Billing & Reporting Portal
?
Operational
Rogers Direct e-Ordering Portal
?
Operational
Rogers Mobile
Operational
U of T Online Directory
Operational
Other
Operational
Video-Mediated Communications
Operational
MS Stream
Operational
MyMedia
Operational
OCCS
Operational
TechSmith Snagit
?
Operational
Zoom
Operational
Other
Operational
VPN Services
Operational
Admin Systems VPN
Operational
UTORvpn - OpenVPN
Operational
UTORvpn - AnyConnect
Operational
RDP
Operational
Other
Operational
Web Services
Operational
Career Learning Network
Operational
CMS
?
Operational
Enterprise Search
Operational
LAMP Hosting Service
Operational
UofT Home Page
Operational
UTSC Home Page
Operational
UTM Home Page
Operational
Other
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Edge firewall maintenance
Nov 21, 2024 23:00 - Nov 22, 2024 01:00 EST
Information Security will be performing a software update to the University edge firewall at this time. No network interruptions are expected.
Posted on Nov 19, 2024 - 13:35 EST
Posted on Nov 19, 2024 - 13:35 EST
Student Life at 700 Bay network maintenance
Nov 29, 2024 00:00-06:00 EST
Beanfield will be performing a fiber migration on Friday November 29th 2024 between 12:01am and 6:00am.
This maintenance will affect Student Life at 700 Bay St. During this window, you will observe 1 to 2 hours of downtime.
Posted on Nov 20, 2024 - 08:15 EST
This maintenance will affect Student Life at 700 Bay St. During this window, you will observe 1 to 2 hours of downtime.
Posted on Nov 20, 2024 - 08:15 EST
ROSI Database Quarterly Maintenance
Nov 29, 2024 17:00-21:00 EST
Please note that we will need to take ROSI and most associated student information systems offline on Friday, November 29 from 5:00 to 9:00 p.m. to perform quarterly maintenance on the database. We will return the systems to service sooner if the work is completed earlier than 9 p.m.
The ROSI-REPLICA on the Managed Instance (MI) will remain accessible during the maintenance. Data syncing with the ROSI transactional database will restart 10 - 20 minutes after the end of the maintenance period and applications have been restarted.
The following systems will be affected:
- Accommodated Testing Services (Student and Admin)
- ACORN
- Course Information System
- Degree Explorer (Student and Admin)
- EASI Institutional File Transfer
- eMarks
- Online Administrative Student Information System (OASIS) - including Absence Declaration, and the Timetable Builder and Transfer Equivalencies database administrative screens
- ROSI
- ROSI Express
- ROSI Files
- Safety Abroad Student Registry
- Varsity Blues Registration System
- Web services/APIs
Timetable Builder (Student) will remain available.
Posted on Oct 29, 2024 - 11:19 EDT
The ROSI-REPLICA on the Managed Instance (MI) will remain accessible during the maintenance. Data syncing with the ROSI transactional database will restart 10 - 20 minutes after the end of the maintenance period and applications have been restarted.
The following systems will be affected:
- Accommodated Testing Services (Student and Admin)
- ACORN
- Course Information System
- Degree Explorer (Student and Admin)
- EASI Institutional File Transfer
- eMarks
- Online Administrative Student Information System (OASIS) - including Absence Declaration, and the Timetable Builder and Transfer Equivalencies database administrative screens
- ROSI
- ROSI Express
- ROSI Files
- Safety Abroad Student Registry
- Varsity Blues Registration System
- Web services/APIs
Timetable Builder (Student) will remain available.
Posted on Oct 29, 2024 - 11:19 EDT
UTM Website maintenance
Nov 30, 2024 00:00-04:00 EST
Please note that there will be a scheduled UTM website maintenance between 00:00 and 04:00 on Saturday, November 30, 2024.
The following URLs will be intermittently unavailable during the listed times:
- https://www.utm.utoronto.ca
- https://mmpa.utoronto.ca
- https://mfacc.utoronto.ca
Posted on Nov 19, 2024 - 13:21 EST
The following URLs will be intermittently unavailable during the listed times:
- https://www.utm.utoronto.ca
- https://mmpa.utoronto.ca
- https://mfacc.utoronto.ca
Posted on Nov 19, 2024 - 13:21 EST